News »
New Referral-Selling Training Just Released!
No More Cold Calling OnDemand™
Just released: Joanne Black’s No More Cold Calling OnDemand: referral sales training specially designed for your self-study success.
What You Get: No More Cold Calling OnDemand
Eight 30-minute webinar modules—listen, watch, and learn
Handouts for…
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Associations »
How to Get People to Open and Act on Your Emails
Shift the focus of your emails to your prospect (it’s not about you) and watch your sales take off!
In keeping with my theme of “Get Personal,” I’m sharing with you a blog by email marketing and copywriting…
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Ditch the Personal Pronoun
Shift your sales conversation from product features to the results you deliver.
“I don’t care about you. I only care about what you can do for me, my team, and my organization.” That’s what our prospects and clients…
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Get Personal – Southwest
You’d be surprised how a small thing, like a birthday card, can make a difference in a business relationship.
I love Southwest Airlines. I actually believe that this big airline cares about me. I recently had a birthday…
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Enterprise »
Does Anyone Have an In-Person Conversation Anymore?
Technology connects us to the outside world, but what about connecting to the world right in front of us?
Take a look around you. How many people are on their mobile phones talking, walking, reading, surfing, emailing, or…
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Get Personal—Why Opening Your Mouth Matters
Sometimes all it takes to seal the sales deal is a live conversation. Not email, not a text: a phone call.
Email thread after email thread…and nothing gets settled. One Friday afternoon I decided to take action, pick…
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Get Personal—Get Your Referral Introduction
Get rid of that dreaded first date. A colleague told me that’s what referrals are all about; we skip over that uncomfortable first date, and get personal and down to business.
If you’ve dated in the age of…
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Small Business »
Does Anyone Have an In-Person Conversation Anymore?
Technology connects us to the outside world, but what about connecting to the world right in front of us?
Take a look around you. How many people are on their mobile phones talking, walking, reading, surfing, emailing, or…
Read more »
Get Personal—Get Your Referral Introduction
Get rid of that dreaded first date. A colleague told me that’s what referrals are all about; we skip over that uncomfortable first date, and get personal and down to business.
If you’ve dated in the age of…
Read more »
Ditch the Personal Pronoun
Shift your sales conversation from product features to the results you deliver.
“I don’t care about you. I only care about what you can do for me, my team, and my organization.” That’s what our prospects and clients…
Read more »
Video »
Referral-Selling Top Tips: How to Ask for a Referral
Referral Selling Top Tip #1: When you just get a name, you’re making a cold call. Stop. Referrals make your calls HOT!
There’s No Such Thing as a Warm Call
My take on referrals is clearly defined:…
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