Joanne's Sales Blog: Back in the Black

You know who they are—the time-wasting, buy-nothing customers… By dumping them, you free up time to develop and care for the ones who really matter. Just do it.
The PITA Customer
You can see the warning signs a mile … continue reading »

Why am I reading “Moneyball” and what’s the connection to sales?
Several people I respect told me it’s one of the best business books written, so I dug in. I like going to baseball games, but I’m not a baseball … continue reading »