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May, 09 2019 | Business Development, Networking, Referral Sales, Sales Leadership, Social Media, Social Selling, Uncategorized

Small Business Owners: The Future Is Your Responsibility

Get out of the weeds. How many balls can you keep in the air at one time? Some business leaders are better jugglers than others, but everyone has their breaking point—or, rather, their dropping point. Juggling priorities is a challenge for every business owner. You’re overwhelmed with business development and all the things you need […]

Apr, 18 2019 | Sales Leadership, Uncategorized

Why Customer Experience Should Be Top of Mind for Sales Leaders

customer experience, referrals, customer satisfaction

In her presentation, “Customer Experience Is the New Battleground,” Tiffani told us customers will remember the experience they had with a brand (or person) much longer than the price they paid. My favorite quote from the presentation: “We need to get to the future before our customers do and welcome them when they arrive.”

Nov, 22 2018 | Uncategorized

It’s Time to Get Off the Hamster Wheel

Happy Thanksgiving! It’s Thanksgiving Day here in the U.S., and I’m taking a break. I’m taking the time to appreciate my amazing family and friends, my clients who have become friends, and my remarkable team at No More Cold Calling—whom I want to acknowledge now: Taylor Mallory Holland—the most remarkable editor, who makes everything I […]

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