Is Your Sales Process Broken?

Successful salespeople don’t just happen. You already know that referrals are the most effective and powerful way to attract new customers. But referral selling doesn’t just happen. It’s an intentional, proactive sales strategy. A disciplined, measurable...

We’re Smarter Than Our Buyers

The customer is NOT always right. Welcome to the age of the informed consumer, or the digital buyer … or “Buyer 2.0.” Once upon a time, clients looked to salespeople for information. Now, with a quick Google search and a little time on our websites and social media,...

Look at Me When You’re Talking to Me

Is technology killing eye contact? Has our dependence on technology gone too far? And is it taking away our ability to talk to each other, to connect, or even look each other in the eye? It’s easy to get sucked into the digital universe. But our relationships are what...