Building Client Trust in a Virtual World

Building Client Trust in a Virtual World

To know you is to like you. “As the world shifts to virtual, the challenge is building client trust.” I almost fell out of my chair when I heard this from a VP of Sales. Building client trust has always been a challenge, so why is this new in a virtual world? It can...
The Phrase of the Year Is Seller Access

The Phrase of the Year Is Seller Access

Are your buyers clamoring to talk to you? My phone rang off the hook the last half of 2020. Why the sudden interest in referral sales? A sudden decline in seller access. When the economy shrinks and companies cut budgets, buyers don’t want to talk to salespeople....
Don’t Be One of “Those” People

Don’t Be One of “Those” People

If you’re not nurturing relationships, you’re throwing away good business and hot referral leads. We all know “those” people—the ones who only reach out when they want something. The people who drop off the face of the earth until they need a referral or want an...
Don’t Miss This Event: The Gatekeeper Died

Don’t Miss This Event: The Gatekeeper Died

Register for Back in The Black Sales TV—first episode on January 19. “The Gatekeeper Died: Why That’s a Good Thing” is the topic for my new, monthly, live Sales TV Show on the Sales Experts Channel. Actually, it’s more like Talk Radio, but on video. Why am I doing a...
Introducing the Back in the Black Sales TV Show

Introducing the Back in the Black Sales TV Show

Join me for my first monthly broadcast. It’s a new year and time for a fresh approach to sales. That’s why I’m introducing Back in the Black, my new monthly sales TV show on the Sales Experts Channel! It’s a way to learn about short, fun, and insightful topics....
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