The Ultimate Sales App—No Smartphone Required

The Ultimate Sales App—No Smartphone Required

Think your smartphone is the most powerful sales tool at your disposal? Think again. Yes, think again. We love our sales apps. Social media, CRM, sales enablement platforms—each of these promises killer features that will streamline the sales process and make us all...
Darn. It’s Here Again

Darn. It’s Here Again

Times are tough, but a sales success mindset will help you survive this economic downturn. Darn, it’s here again. We’re on the precipice of another recession, which has happened five times since the turn of the 20th century. It’s almost embarrassing we got into such a...
Why the CEO Should Drive Sales

Why the CEO Should Drive Sales

Sales responsibility starts at the top. Ernest, CEO of a CRM company, had sales all figured out … or so he thought. He’d implemented a “perfect” sales process, which he explained to me in detail. He even drew a chart with circles and arrows for each step. Ernest...
How to Build Trust and Stand Out

How to Build Trust and Stand Out

Because what you’re already doing isn’t working. A marketing executive surprised the heck out of me when I interviewed him for my second book, Pick Up the Damn Phone! I expected to hear all about the advantages of marketing automation. Boy, was I wrong! Instead, he...