JOANNE'S BLOGS

Celebrating the Women on the 2023 Quarters

Celebrating the Women on the 2023 Quarters

Learn more about the five remarkable women being honored by the U.S. Mint this year. Have you heard of Bessie Coleman, Edith Kanaka’ole, Eleanor Roosevelt, Jovita Idár, and Maria Tallchief? You probably know one or two, as I did. The others are less famous but just as...

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You’re Living in a Warm Call Fantasy

You’re Living in a Warm Call Fantasy

Stop kidding yourself. You’re cold calling. Let’s set the record straight: A call is either hot or cold. There’s no such thing as a warm call, a warm email, warm social media prospecting, or even a warm knock on the door. (Yep, that still happens.). Unless your...

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Are You High-Tech or High-Touch?

Are You High-Tech or High-Touch?

Forget what you’ve heard about sales tech effectiveness. Here’s why the personal touch still wins. There’s a myth being circulated in the world of high-tech sales. According to some “experts,” buyers know everything they need to know about our companies, products, and...

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How to Win New Clients from Lost Deals

How to Win New Clients from Lost Deals

Referrals might be the silver lining for account-based sales reps when good clients walk away. I have been in B2B sales so long that I’ve probably forgotten more deals than I remember. I know how to win new clients. Just as importantly, I’ve learned how to turn a loss...

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Are You Still Using These Tired Old Sales Buzzwords?

Are You Still Using These Tired Old Sales Buzzwords?

These 14 words have lost all meaning to me. It has been said that cursing shows a lack of vocabulary. Maybe so, but I find buzzwords to be even more uncreative and obnoxious. Sales buzzwords are as abundant as bees in summer, and they’re so overused that they’ve lost...

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Want to Get Referrals? Don’t Do This (UPDATED)

Want to Get Referrals? Don’t Do This (UPDATED)

Tim told me his team was “doing referrals.” He figured they knew how to get referrals because he told them to do it. I asked how that approach was working for him. Dead silence. And therein lies the problem. It’s the misguided belief that “telling” translates to “doing.” This is how to get referrals and how NOT to get referrals.

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