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TRANSFORMATIVE REFERRAL PROGRAMS FOR EVERY SITUATION

"Joanne is a master of her craft and is helping thousands of sellers around the globe perfect the art of referral selling."

Rich Adams,
Sales Enablement Leader, Zoom Video Communications

"...we can easily measure a 500% ROI from our work with Joanne."

Melody Astley,

Vice President Sales, Finlistics Solutions

"I’ve been so much more confident in my referral strategy after our training. I know who to ask and I know what to say. It was great working with you."

Nick Carpenter,
Business Development Manager, Esker

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AMERICA’S LEADING AUTHORITY ON REFERRAL SELLING

"...should be required reading—not just for sales professionals, but for everyone."

Tom Zgainer,
CEO, America’s Best 401k

"...grounded in real-life situations...reaffirmed for me that the most powerful way to build a relationship is to make a personal connection.”

Lee Folger,
sales executive

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"Joanne Black is a master speaker, facilitator and agent of change."

Missy Grace,
Chief of Staff, Aon

"She connected brilliantly... Most rated it as one of the best sales seminars they had attended."

John Smibert,
CEO, Strategic Selling Group

HARD-HITTING KEYNOTE SPEAKER

Joanne’s contrarian approach often goes against the prevailing winds and even the philosophies of other speakers sharing the stage with her. Joanne’s energetic presentation style and actionable content provide audiences with a foundation to challenge what they hear in the blogosphere about how technology is changing how they should connect with prospects. Make her the most memorable speaker at your next event!

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RECENT POSTS

Don’t Confuse Recommendations with Referral Leads

Jun 18, 2020

Just because clients are willing to refer you doesn’t mean they will. "Turn 70 percent of your prospects into customers with referrals." That statement got my attention—not just because it sounded too easy, but because I wasn't sure where the data came from or how...

How Barb Giamanco Became My Dear Friend

Jun 4, 2020

The sales world just lost one of its wisest women, and I’ve just lost one of my best friends. I wasn’t sure what the answer would be when I made the call. I’d always wanted to visit St. Petersburg, Russia. I was speaking in London in May of 2016, and I figured it...

Want Loyal Clients? Get Loyal Employees [May Referral Selling Insights]

May 31, 2020

Leaders understand they must do way more than usual to keep their employees engaged. Without engaged, dedicated, and loyal employees, clients will disengage and leave. Empathy and trust are what count most right now.