May 28, 2015 | Newsletter
Where in the world are you? (I’m in Croatia.) Once upon a time, salespeople only sold to their assigned zip codes. But in today’s global economy, most of us need to branch out. Social media can help us make new connections—across the country or even around the...May 26, 2015 | Referral Sales, Sales Leadership
Has customized communication gone too far? Personalization is the key to delivering a great customer experience. Sales and marketing professionals know this, and it’s exactly what we strive to deliver for our customers—tailored, relevant content they want to see. But...May 22, 2015 | Referral Sales, Sales Leadership, Women in Sales
Men tell me this all the time, but many sales women still don’t know their value. “Men don’t listen.” Ever heard that one, guys? Women often complain that men don’t listen at work, and they certainly don’t listen at home. I’ve only...May 19, 2015 | Referral Sales, Sales Leadership
Your birthday, favorite sports team, or hometown could help you seal the deal. My birthday is January 19. When is yours? There’s always a feeling of amazement and connection when we learn someone else has the same birthday. This automatically opens up conversations...May 14, 2015 | Referral Sales, Sales Leadership
If you don’t ask, you don’t get. The lights dimmed. You could feel the anticipation in the room as everyone waited for the Master of Ceremonies to announce the salesperson of the year. All the company’s top executives were in attendance, along with the global...
