Watch a Movie and Ease Your Coronavirus Stress

Watch a Movie and Ease Your Coronavirus Stress

What do we do when our livelihood is threatened? I’m more anxious than I’ve ever been—except on 9/11 and during the Cuban missile crisis. (Yep, I remember back that far. I was never so scared in my young life.) We live in tenuous times, shuttered-at-home, worried...
Not the “R” Word Again…

Not the “R” Word Again…

How to keep selling in an economic downturn What a ride we were on the last few years! The stock market rose to unheard-of levels, and unemployment was lower than ever. Then along came the coronavirus. It began slowly, and we thought it was contained. But it spread...
Why You Need to Pick Up the Damn Phone!

Why You Need to Pick Up the Damn Phone!

Do you have an allergic reaction to the phone? Get over it. I published my second book—Pick Up the Damn Phone!—in 2013. I was alarmed that people had stopped talking to each other. I was perplexed by their over-dependence on technology for practically everything—even...
How to Ask for a Referral from a Client

How to Ask for a Referral from a Client

Your customers are your best source of qualified sales leads. “If your customers aren’t selling for you, you won’t have customers.” Those words of wisdom are from Steve Silver, vice president and research director at Forrester (now Sirius Decisions), when he made his...